WE ARE MOVING! See you October 1st! Note that all orders placed will be shipped more slowly than usual until October.

Returns and Shipping

GREAT SKIN IS ON THE WAY

You should receive an order confirmation email immediately after you place your order. If you don’t see it, please make sure to check your spam and junk folders and add us to your safe senders list. This will ensure you receive your shipping confirmation email, which will allow you to track your order. 


Orders in the continental US can be expected to arrive in 5-7 business days. International orders may take longer, please refer to your USPS tracking number or email us at hello@lilibel.co.


NOT JUST RIGHT?

We want you to have skincare you love! If you’re not absolutely satisfied, send your products back to us. 

Lilibel accepts returns within 20 days of your order shipment notification. You may choose to receive a full refund or simply exchange.

Email us and request a return label be sent to you! Pack up the items carefully and ship. Its that easy. 

 


HOW TO GENERATE AND USE YOUR RETURN LABEL

For US orders, please email hello@lilibel.co with your name and order number. Let us know you'd like a return slip and whether you'd prefer credit or refund.


 

 


TELL ME MORE

If you have questions, please don’t hesitate to reach out at hello@lilibel.co You should expect to hear back as soon as possible, and always within two business days.